Terms of Service
Please review these Terms carefully before using our website or placing an order. They govern your access to and use of our website, online store, products, content, and features.
Welcome to Nuvexra™
These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, content, features, and related services (collectively, the “Services”).
Throughout these Terms, “Nuvexra™,” “we,” “our,” and “us” refer to Shanghai Pingxundui Network Technology Co., Ltd. Our online store is operated using Shopify’s ecommerce platform.
By accessing, browsing, purchasing from, or otherwise using our Services, you acknowledge that you have read and agree to these Terms and our Privacy Policy. If you do not agree with these Terms, please discontinue use of the Services.
Eligibility and Account Responsibilities
By using our Services, you confirm that you have reached the age of majority applicable in your state, province, or country of residence, or otherwise have the legal capacity required to enter into transactions with us.
When using our store, you may be required to provide information including your name, email address, billing details, shipping information, and payment-related information. You agree that information supplied to us will be accurate, complete, and current.
If you create or use an account, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through that account. You may not sell, transfer, assign, or otherwise provide your account to another person without authorization.
Products and Product Information
We make reasonable efforts to present our products accurately, including their descriptions, specifications, images, features, dimensions, and other relevant information.
However, the appearance of a product on your screen may vary depending on your device, display settings, lighting, and other technical factors. We therefore cannot guarantee that colors or other visual characteristics displayed electronically will appear exactly the same when you receive the physical product.
Product descriptions, specifications, availability, and other information may be updated from time to time. We reserve the right, where permitted by law, to modify or discontinue products and to limit quantities available to particular customers, regions, or jurisdictions.
Orders and Acceptance
Submitting an order constitutes an offer to purchase products from Nuvexra™. Receipt of an order confirmation does not necessarily mean that an order has been finally accepted or dispatched.
We reserve the right to accept, decline, limit, or cancel an order where reasonably necessary, including in cases involving:
- Product unavailability
- Incorrect pricing or product information
- Payment authorization problems
- Suspected fraud or unauthorized transactions
- Shipping restrictions
- Unusual order quantities
- Other legitimate operational or legal reasons
If an order is modified or cancelled by us, we will make reasonable efforts to contact you using the information supplied during checkout. Returns, replacements, and refunds are handled according to our Return & Refund Policy. Products purchased through our consumer store are intended primarily for personal or household use unless otherwise agreed.
Pricing, Payment and Billing
Product prices and promotional offers may change without prior notice. Unless otherwise stated, the amount applicable to your purchase will be the price displayed when the order is submitted.
Shipping charges, taxes, customs duties, import fees, and other applicable charges may be calculated separately depending on the order and destination. You agree to provide valid and accurate billing and payment information and represent that you are authorized to use the selected payment method.
Payments may be processed through third-party payment providers. Additional verification may be required by your card issuer, bank, PayPal, or other payment service. For further information, please review our Payment Options page.
Shipping and Delivery
Orders may be fulfilled through different logistics facilities and delivery partners depending on product availability and destination. Any delivery timeframe displayed on our website is an estimate rather than a guaranteed arrival date.
Delivery may be affected by circumstances outside our reasonable control, including:
- Carrier disruptions
- Customs inspections
- Weather conditions
- Public holidays
- Transportation interruptions
- Incorrect delivery information
- Local postal delays
Additional information concerning processing times, tracking, international shipments, and delivery issues is available in our Shipping Policy. Nothing in this section limits rights that consumers may have under applicable law.
Intellectual Property
The Nuvexra™ website and its content may include trademarks, trade names, logos, product names, photographs, graphics, illustrations, videos, text, page layouts, design elements, and other materials protected by applicable intellectual property laws.
Except where otherwise indicated, these materials belong to Nuvexra™, our affiliates, licensors, or other authorized rights holders. You may use the website for lawful personal and non-commercial purposes.
Without prior authorization, you may not reproduce, republish, distribute, modify, commercially exploit, publicly display, or create derivative works from protected website materials except where applicable law expressly permits such use. Nuvexra™ names, logos, product identities, and related brand elements may not be used in a manner that suggests sponsorship, authorization, or affiliation without appropriate permission. Third-party trademarks appearing on our Services remain the property of their respective owners.
Third-Party Features and Tools
Our website may provide access to tools, applications, payment services, or functionality supplied by third parties. These services may operate independently from Nuvexra™ and may be governed by their own terms and privacy practices.
Where third-party tools are provided without direct control by us, availability may be offered on an “as available” basis.
External Websites
Our Services may occasionally contain links to websites, applications, resources, or services operated by third parties. A link does not necessarily mean that Nuvexra™ endorses or controls the third-party service.
We are not responsible for the content, availability, security, accuracy, products, or practices of independent third-party websites.
Shopify Platform
Our online store uses Shopify technology to provide ecommerce functionality. Purchases made through the Nuvexra™ store are transactions between you and Nuvexra™ / Shanghai Pingxundui Network Technology Co., Ltd.
Shopify provides technology that enables our online store but is not the seller of Nuvexra™ products. To the extent permitted by law, Shopify is not responsible for claims or losses arising directly from products purchased.
Privacy and Personal Information
Your privacy is important to us. Personal information collected through our Services is handled according to our Privacy Policy and applicable data-protection requirements.
Because our store uses Shopify and other third-party providers to operate our website, process payments, and prevent fraud, certain information may be processed in jurisdictions outside your country of residence.
Reviews, Comments and Other Submissions
If you voluntarily submit reviews, photographs, comments, suggestions, ideas, or other materials (“Submissions”), you confirm that you have the necessary rights to provide that content. Where permitted by law, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, distribute, and publish those Submissions.
You must not submit content that:
- Infringes another person’s intellectual property
- Violates privacy or publicity rights
- Contains unlawful, abusive, defamatory, or obscene material
- Contains malicious software or harmful code
- Misrepresents your identity or the origin of the content
- Is knowingly false or misleading
We may moderate or remove content where reasonably necessary to protect our Services, customers, or legal rights.
Website Errors and Corrections
Despite reasonable efforts, our website may occasionally contain typographical errors, incorrect specifications, pricing inaccuracies, or outdated availability. Where permitted by law, we may correct inaccurate information or cancel affected orders when necessary.
Acceptable Use
You may only use Nuvexra™ Services for lawful purposes. You must not violate applicable regulations, infringe IP, harass others, send spam, introduce malware, or attempt unauthorized system access. We may restrict access upon violations.
14. Suspension & Termination
We may suspend or terminate access when a user materially violates these Terms or creates security risks, while surviving legal and liability provisions remain in effect.
15. Warranty Disclaimer
To the maximum extent permitted by law, Services and website content are provided on an “as is” and “as available” basis without uninterrupted guarantees.
16. Limitation of Liability
Nuvexra™ and its affiliates will not be liable for indirect or consequential losses arising from use of the Services or products, except where prohibited by law.
17. Indemnification: You agree to indemnify and hold harmless Nuvexra™ from third-party claims resulting from your material breach of these Terms or unlawful usage.
18. Severability: If any provision is found invalid, it will be limited to the minimum extent necessary while remaining provisions continue in effect.
19. Waiver & Entire Agreement: These Terms together with our policies form the complete agreement governing your use of our Services.
20. Assignment: You may not transfer your rights without consent; we may transfer ours during corporate restructuring.
21. Governing Law: Governed by the laws applicable to Shanghai Pingxundui Network Technology Co., Ltd., subject to mandatory consumer protections in your residence.
22. Section Headings: Titles are included for navigation ease and do not independently restrict substantive provisions.
23. Updates to Terms: We may revise these Terms periodically. Continued use of Services constitutes acceptance of updated revisions.