Contact Us
Need Assistance? Get in Touch. Questions about a Nuvexra™ product or an existing purchase? Our customer care team is ready to assist.
Company & Mailing Address
Summary: Official corporate headquarters and mailing address for Nuvexra™ operations and support inquiries.
Entity Name:
Shanghai Pingxundui Network Technology Co., Ltd.
Legal Representative:
Wu Huizhi
Mailing & Registered Address:
Room J101, Building 6, No. 2222 Huancheng Road, Juyuan New Area, Jiading District, Shanghai, China
Support Overview
For order updates, product information, returns, or other shopping-related questions, contact us using the details below. To help us handle your request efficiently, please provide your order number when contacting us about an existing order.
Customer Service
Phone:
+86 15000031898
Email:
service@nuvexra.com
Business Hours:
9:00 AM - 10:00 PM
Messages received outside our business hours will be reviewed as soon as our team returns.
Before Contacting Us
For faster assistance with an existing purchase, please include:
- Your order number
- The email address used when placing the order
- A short description of your question or issue
If your request concerns a product problem, including relevant photos or details can also help our team better understand the situation.